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Our Enterprise Imaging IT Services

INFINITT takes pride in delivering exceptional enterprise imaging IT services for our solutions.
From management and maintenance to automated monitoring and troubleshooting, our
best-in-class services will increase utilization and performance across your organization.

Remote Monitoring

Remote monitoring lets us track your system’s performance in real-time and gain a comprehensive understanding of its status by scanning log files, analyzing configurations, and running commands and queries. This service enables us to actively fix, patch, and update applications.

  • Advanced dashboard monitoring application
  • Superior system performance and availability
  • Automatic issues detection and resolution

Data Migration

PACS data migration services and cleanup tools quickly and accurately transfer diagnostic images and related patient and report data between archives. Our proprietary migration tools can be adapted and configured for various hospital environments.

  • Fast and reliable migration methods and tools
  • Verification and validation of migrated data
  • Image-to-information matching database

Disaster Recovery

Our cloud-based data recovery and backup service allows for easy, remote replication and restoration of data and images—no manual intervention required. All services meet the most stringent compliance and security standards, including HIPAA/Omnibus, SSAE16, and the HITECH Act.

  • Secure real-time data and image transfer
  • No hardware or service contract required
  • No limit to the amount of data stored

Consulting & Technical Services

From contract signing through post-implementation support, we work closely with your team to tailor the system to your site and workflow and ensure consistent performance.

Our custom service agreements typically include:

  • Software maintenance, releases, and enhancements
  • Automated monitoring of system infrastructure
  • Troubleshooting and prevention
  • Remote troubleshooting accessed through customer service

INFINITT has the most flexible HL7 Gateway in the industry, with the ability to interface with any HL7-compliant RIS, HIS, Practice Management, billing system, or EMR.

User and administrator training are provided either onsite or at our headquarters. We maintain standard service hours, and an on-call technician receives after-hour requests.

Financing Options

Various financing methods are available for INFINITT PACS and our enterprise imaging solutions, including capital purchase, lease, and flexible, fee-per-study options. Typical packages include:

  • Hardware + software
  • Software only
  • Leasing
  • ASP hosted solution: INFINITT Smart NET